8562922-B WHIRLPOOL | Alldatasheet
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7332937 (Rev B 6/13/12) Product No. 8562922-B Manufactured and warranted by Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125 How to install, operate and maintain your Demand Controlled Water Softener Model WHES40 Do not return water softener to store Installation and Operation Manual System tested and certified by NSF International against NSF/ANSI Standard 44 for hardness reduction and efficiency. System tested and certified by the Water Quality Association against CSA B483.1. If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number of your product, found on the rating decal, typically located on the rim below the salt lid hinges.
® Registered trademark/TM Trademark of Whirlpool, USA. Manufactured under license by Ecodyne Water Systems, Woodbury, Minnesota. © 2012 Whirlpool Corporation. All rights reserved. TABLE OF CONTENTS Page WATER SOFTENER WARRANTY Warrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125 Warrantor guarantees, to the original owner, that: One Year Full Warranty:
- For a period of one (1) year from the date of purchase, all parts will be free from defects in materials and workmanship and will perform their normal functions.
- For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective in materials or workmanship, will be provided at no additional cost. Limited Warranties:
- For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust, corrode, leak, burst, or in any other manner, fail to perform its proper functions.
- For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in materi- als and workmanship and will perform its normal functions. If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your home, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty. If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST, for assistance. General Provisions The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi, and at water temperatures not exceeding 120°F; provided further that the water softener is not subject to abuse, misuse, alter- ation, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control. *THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERI- ODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WAR- RANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESS- LY DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or con- sequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you spe- cific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.
Specifications & Performance Claims Questions? Call Toll Free 1-866-986-3223Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. *Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin requires additional treatment if water supply contains clear water iron exceeding 5 ppm. **Canada working pressure limits: 1.4 - 7.0 kg/cm This system conforms to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data. Variable Salt Dose:The salt dose is selected by the electronic controls at regeneration time based on the amount needed. Model WHES40 Model Code LL40 Rated Softening Capacity (Grains @ Salt Dose) 11,900 @ 2.4 lbs. 31,600 @ 9.0 lbs. 40,000 @ 15.5 lbs. Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,958 @ 2.4 lbs. Water Used During Regeneration @ Minimum Salt Dose 3.0 gal./1,000 grains Total Water Used Per Regeneration @ Maximum Salt Dose 37.1 gallons Rated Service Flow Rate 8.5 gpm Amount of High Capacity Ion Exchange Resin 1.14 cu. ft. Pressure Drop at Rated Service Flow 11.0 psig Water Supply Max. Hardness 125 gpg Water Supply Max. Clear Water Iron 10 ppm* Water Pressure Limits (minimum / maximum) 20 - 125 psi** Water Temperature Limits (minimum / maximum) 40 - 120 °F Minimum Water Supply Flow Rate 3 gpm Maximum Drain Flow Rate 2.0 gpm Salt Storage Capacity 200 lbs. This model is efficiency rated. The efficiency rating is valid only at the minimum salt dose. The softener has a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to min- imize the amount of regenerant brine and water used in its operation. This softener has a rated softener efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at a sustained maximum service flow rate greater than its listed rating. This softener has been proven to deliver soft water for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contami- nants that reduce a softener's capacity.
Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING” These words mean: You can be killed or seriously injured if you don’t immediately follow instructions. You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation. = The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and laws. = The water softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (includ- ed). Be sure to use the included transformer and plug it into a nominal 120V, 60 cycle household outlet that is in a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse. If transformer is replaced, use only UL, CUL or CSA approved Class 2 transformer with the following specifications: § Input: 120 VAC, 60 Hz, 13.5 W § Output Voltage: 24 VAC § Output Current: 400 mA = Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis- infection upstream or downstream of the system. European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord- ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment. In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual. Do not return the water softener to store. If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST, or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
Kit Drain HoseBypass Valve Clips Adaptor Elbow Installation Adaptors FIG. 1 Hose Clamps Grommet O-rings Water Hardness Test Strip Water Conditioning Information IRON Iron in water can cause stains on clothing and plumb- ing fixtures. It can negatively affect the taste of food, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined by chemical analysis. Four different types of iron in water are: = Ferrous (clear water) iron = Ferric (red water) iron = Bacterial and organically bound iron = Colloidal and inorganically bound iron (ferrous or ferric) Ferrous (clear water) iron is soluble and dissolves in water. This water softener will reduce moderate amounts of this type of iron (see specifications).** Ferrous (clear water) iron is usually detected by taking a sample of water in a clear bottle or glass. Immediately after taking, the sample is clear. As the water sample stands, it gradually clouds and turns slightly yellow or brown as air oxidizes the iron. This usually occurs in 15 to 30 minutes. When using the softener to reduce Ferrous (clear water) iron, add 5 grains to the hardness setting for every 1 ppm of Ferrous (clear water) iron. See "Set Water Hardness Number" section. Ferric (red water), and bacterial and organically bound irons are insoluble. This water softener will not remove ferric or bacterial iron. This iron is visible immediately when drawn from a faucet because it has oxidized before reaching the home. It appears as small cloudy yellow, orange, or reddish suspended particles. After the water stands for a period of time, the particles settle to the bottom of the container. Generally these irons are removed from water by filtra- tion. Chlorination is also recommended for bacterial iron. Colloidal and inorganically bound iron is of ferric or fer- rous form that will not filter or exchange out of water. This water softener will not remove colloidal iron. In some instances, treatment may improve colloidal iron water. Colloidal iron water usually has a yellow appearance when drawn. After standing for several hours, the color persists and the iron does not settle, but remains suspended in the water. SEDIMENT Sediment is fine, foreign material particles suspended in water. This water softener will not remove sedi- ment. This material is most often clay or silt. Extreme amounts of sediment may give the water a cloudy appearance. A sediment filter installed upstream of the water softener normally corrects this situation. * Water may contain one or more of the four types of iron and any combination of these. Total iron is the sum of the contents. ** Capacity to reduce clear water iron is substantiated by WQA test data. The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
All plumbing must be completed in accordance with national, state and local plumbing codes. LAUNDRY TUBSTANDPIPE 1-1/2” air gap FLOOR DRAIN In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation. AIR GAP REQUIREMENTS A drain is needed for regeneration water (See Figure 2). A floor drain, close to the water softener, is preferred. A laundry tub, standpipe, etc. are other drain options. Secure valve drain hose in place. Leave an air gap of 1-1/2” between the end of the hose and the drain. This gap is needed to prevent backflow of sewer water into the water softener. Do not put the end of the drain hose into the drain. FIG. 2 1-1/2” air gap Drain Hose Drain Hose 1-1/2” air gap LOCATION REQUIREMENTS Consider all of the following when selecting an installa- tion location for the water softener. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty. = To condition all water in the home, install the water softener close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting conditioned water and salt. = A nearby drain is needed to carry away regenera- tion discharge (drain) water. Use a floor drain, laundry tub, sump, standpipe, or other options (check your local codes). See "Air Gap Requirements" and "Valve Drain Requirements" sections. = The water softener works on 24 volt, 60 Hz electri- cal power only, supplied by a direct plug-in trans- former (included). Provide nearby an electrical out- let in accordance with NEC and local codes. = Always install the water softener between the water inlet and water heater. Any other installed water conditioning equipment should be installed between the water inlet and water softener (See Figure 3 below). = Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non- metallic parts. Installation Requirements THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT FIG. 3 Pressure Tank City Water Supply Well Water Supply Well Pump OROptional Sediment Filter Water Heater Water Softener Untreated Water to Outside Faucets Hot Water to House Cold Water to House Drain Hose
Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a com- pression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 5). NOTE:Avoid drain hose runs longer than 30 feet. Avoid elevating the hose more than 8 feet above the floor. Make the valve drain line as short and direct as possible. INLET / OUTLET PLUMBING OPTIONS Always install either a single bypass valve (provided), as shown in Figure 6, or, if desired, parts for a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 7. Bypass valves allow you to turn off water to the softener for mainte- nance if needed, but still have water in house pipes. Pipe fittings must be 3/4” minimum. Use: = Copper pipe = Threaded pipe = PEX (Crosslinked Polyethylene) pipe = CPVC plastic pipe = Other pipe approved for use with potable water IMPORTANT:Do not solder with plumbing attached to installation adaptors and single bypass valve. Soldering heat will damage the adaptors and valve. FIG. 6 FIG. 7 SINGLE BYPASS VALVE Pull out for “Service” (Soft water) Push in for “Bypass”
3 VALVE BYPASS
FIG. 4 FIG. 5 1/4” NPT Thread Clip Barbs 1/4 NPT Threads 1/2” Outside Dia. Copper Tube (not included) Compression Fitting. 1/4 NPT x 1/2” O.D. Tube (not included) Cut barbs from drain fit- ting (pull clip to remove fitting from valve) Barbs for 3/8” I.D. Tubing Drain Hose Hose Clamp
FIG. 9 NOTE:See “Air Gap Requirements” section. NOTE:Water Softener shown with Salt Hole Cover and Top Cover removed Inlet Outlet Clips Ground Clamp Pipe To Outside Faucets 1” NPT Sweat Adaptor (not included) O-ring Single Bypass Valve Lubricated O-ring Ground Clamp Conditioned Water Hard Water Main Water Pipe Plug-in Transformer Water Softener Valve To Controller Valve Drain Elbow Valve Drain Hose* *Do not connect the water softener valve drain tubing to the salt storage tank overflow hose. Floor Drain Overflow Drain Elbow Salt Storage Tank Overflow Hose* Secure Valve Drain Hose in place over Floor Drain 1” NPT Threaded Adaptor 1-1/2” air gap Dimensions FIG. 8 39-1/2” 47-7/8” 3-3/4” 41-1/2” OUT IN 18” 19” IN – OUT
MOVE THE WATER SOFTENER INTO PLACE 1. Move the water softener into the desired location. Set it on a solid, level surface. IMPORTANT:Do not place shims directly under the salt storage tank to level the softener. The weight of the tank, when full of water and salt, may cause the tank to fracture at the shim. 2. Visually check and remove any debris from the water softener valve inlet and outlet ports. 3 . Make sure the turbine assembly spins freely in the "out" port of the valve. 4. If not already done, put a light coating of silicone grease on the single bypass valve o-rings. 5. Push the single bypass valve into the softener valve as far as it will go. Snap the two large holding clips into place, from the top down as shown in Figures 11 & 12. IMPORTANT: Be sure the clips snap firmly into place so the single bypass valve will not pull out. Excessive Weight Hazard Use two or more people to move and install water softener. Failure to do so can result in back or other injury. TURN OFF WATER SUPPLY 1. Close the main water supply valve, located near the well pump or water meter. 2. Open all faucets to drain all water from house pipes. NOTE:Be sure not to drain water from the water heater, as damage to the water heater ele- ments could result. INSTALL THE BRINE TANK OVERFLOW ELBOW Install the brine tank overflow grommet and elbow in the 13/16” diameter hole in the back of the salt storage tank sidewall. NOTE:The brine tank overflow elbow accepts either 1/2” or 3/8” I.D. hose. FIG. 10 Brine Valve Float StemStand Tube Salt Storage Tank Brine Tubing Salt Hole Cover Nut - Ferrule Nozzle Venturi Assembly Top Cover Brine Tank Overflow Elbow Brine Tank Overflow Grommet 13/16” Hole Brinewell Cover Brinewell Installation Instructions FIG. 12 CORRECT ASSEMBLY Clip Outside diameter of clip channel on single bypass valve Outside diameter of water softener valve inlet & outlet NOTE:Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated. FIG. 11 Clip Channel Single Bypass Valve
Install metal ground clamp to metal house water supply pipe before beginning installation. Securely tighten connection in center of metal ground clamp. Failure to do so can result in death or electrical shock. COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water sof- tener valve inlet side. NOTE:Inlet and outlet are marked on the water softener valve. Trace the water flow direction to be sure hard water is to inlet. IMPORTANT:Be sure to fit, align and support all plumb- ing to prevent putting stress on the water softener valve inlet and outlet. Stress from misaligned or unsupported plumbing may cause damage to the valve. Complete the inlet and outlet plumbing for the type of pipe you will be using. Secure ground clamp to metal pipes (See Fig. 13). INSTALL VALVE DRAIN HOSE 1. Measure, cut to needed length and connect the 3/8" drain line (provided) to the water softener valve drain fitting. Use a hose clamp to hold the hose in place. NOTE:Avoid drain hose runs longer than 30 feet. Avoid elevating the hose more than 8 feet above the floor. Make the valve drain line as short and direct as possible. IMPORTANT:If codes require a rigid drain line see “Valve Drain requirements" section. 2. Route the drain hose or copper tubing to the floor drain. Secure drain hose. This will prevent “whip- ping'' during regenerations. See “Air Gap Requirements" section. Installation Instructions 1. Measure, cut to needed length and connect the 3/8" drain line (provided) to the salt storage tank over- flow elbow and secure in place with a hose clamp.
2 Route the hose to the floor drain, or other suitable
drain point no higher than the drain fitting on the salt storage tank (This is a gravity drain). If the tank overfills with water, the excess water flows to the drain point. Cut the drain line to the desired length and route it neatly out of the way. IMPORTANT:For proper operation of the water soften- er, do not connect the water softener valve drain tubing to the salt storage tank overflow hose. INSTALL SALT STORAGE TANK OVERFLOW HOSE FIG. 13 Ground Clamp Ground Clamp
Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury. ADD WATER AND SALT TO THE SALT STOR AGE TANK Installation Instructions TEST FOR LEAKS To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener. 2. Place the bypass valve (single or 3 valve) into the "bypass" position. See Figures 6 & 7 on Page 7. 3 . Slowly open the main water supply valve. Run water until there is a steady flow from the opened faucets, with no air bubbles. 4. Place bypass valve(s) in "service" or soft water posi- tion as follows: = Single bypass valve: Slowly move the valve stem toward "service," pausing several times to allow the water softener to fill with water. = 3 valve bypass: Fully close the bypass valve and open the outlet valve. Slowly open the inlet valve, pausing several times to allow the water softener to fill with water. 5. After about three minutes, open a hot water faucet until there is a steady flow and there are no air bub- bles, then close this faucet. 6 . Close all cold water faucets and check for leaks at the plumbing connections that you made. 7 . Check for leaks around clips at softener’s inlet and outlet. If a leak occurs at a clip, depressurize the plumbing (turn off the water supply and open faucets) before removing clip. When removing clips at the softener’s inlet or outlet, push the single bypass valve body toward the softener (See Figure 14). Improper removal may damage clips. Do not reinstall damaged clips. 1. Using a container, add about three gallons of clean water into the salt storage tank. 2. Add salt to the storage tank. Use nugget, pellet or coarse solar salts with less than 1% impurities. PLUG IN THE WATER SOFTENER During installation, the water softener wiring may be moved or jostled from place. Be sure all leadwire con- nectors are secure on the back of the electronic board and be sure all wiring is away from the valve gear and motor area, which rotates during regenerations. 1. Plug the water softener into an electrical outlet that is not controlled by a switch. NOTE:The water heater is filled with hard water and, as hot water is used, it will refill with condi- tioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the initial recharge is over. Then, drain the water heater (following instructions for water heater) until water runs cold. SANITIZE THE WATER SOFTENER / SANITIZE AFTER SERVICE 1. Open salt hole cover, remove the brinewell cover and pour about 3 oz. (6 tablespoons) of household bleach into the softener brinewell. Replace the brinewell cover.
2 Make sure the bypass valve(s) is in the “service”
(open) position. 3 Start a recharge (regeneration). See “Start a Recharge”on Page 13. 4. After the recharge has completed, fully open a cold water faucet, downstream from the softener, and allow 50 gallons of water to pass through the sys- tem. This should take at least 20 minutes. Close the faucet. FIG. 14 ...depressurize the plumbing, then push Bypass Valve body toward softener If removing clips...
FIG. 16 FIG. 17 When the transformer is plugged into the electrical outlet, a model code and a test number (example: J2.0), begin to flash in the faceplate display. Then, “12:00 PM” and the words “CURRENT TIME" begin to flash. NOTE:If “- - - -” shows in the display, press the r UP or sDOWN button until the model code (“LL40” for Model WHES40) shows in the dis- play. Then, press the PROGRAM button to set, and change to the flashing “CURRENT TIME" display. SET TIME OF DAY If the words “CURRENT TIME" do not show in the display, press the PROGRAM button until they do. 1. Press the rUP or sDOWN buttons to set the present time. Up moves the display ahead; down sets the time back. Be sure AM or PM is correct. NOTE:Press buttons and quickly release to slowly advance the display. Hold the buttons down for fast advance. Programming the Water Softener SET WATER HARDNESS NUMBER 1. Press the PROGRAM button once again to display a flashing “25” and the word “HARDNESS”. 2. Press the rUP or sDOWN buttons to set your water’s hardness number. NOTE:If your water supply contains iron, compen- sate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number. 20 gpg hardness 2 ppm iron x 5 = 10 +10 (times) 30 HARDNESS NUMBER PRESSTOSCHEDULE HOLDTOSTART PROGRAM RECHARGE SET SAL T LEVEL CHECK SAL T LEVEL TANK LIGHT FIG. 15 UP buttonDisplay TANK LIGHT button SET SALT LEVEL button PROGRAM buttonDOWN buttonRECHARGE button
Programming the Water Softener Questions? Call Toll Free 1-866-986-3223Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. SET RECHARGE (REGENERATION) TIME 1. Press the PROGRAM button once again to display a flashing “2:00AM” and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use. FIG. 18 2. If you want to change the recharge start time, press the rUP or sDOWN buttons until the desired time shows. Be sure AM or PM is correct. SET SALT TYPE 1. Press the PROGRAM button once again to display a flashing “nACL”. FIG. 19 Salt Type allows you to choose between sodium chlo- ride (NaCl), which is regular softener salt, or potassi- um chloride (KCl), which is an alternative to sodium chloride. KCl (potassium chloride) may be used if the user of the water softener is on a sodium restricted diet and is concerned about the amount of sodium in the water supply. KCl should be used in accordance with the following steps to help give you years of maintenance free service. Place only one bag at a time of KCl into your softener (the salt storage tank should contain no more than 60 pounds of KCl at any one time). NOTE: A softener using KCl should not be located in areas with high temperature changes or high humidity (KCl may harden in these environ- ments and make the softener inoperable). 2. Check the brine tank and brinewell (black tube in salt storage tank) monthly. If hardening is present, pour small amounts of warm water on hardened areas until they loosen. 3 . Be sure to set the correct salt type, depending on which type of salt is used (NaCl or KCl). Use the rUP or sDOWN buttons to toggle between NaCl and KCl, then press the PROGRAM button to enter the selection. 4. Press the PROGRAM button once again to return to normal operating display. START A RECHARGE 1. Press the RECHARGE button and hold for three seconds, until “RECHARGE” begins to flash in the display, starting a recharge. This recharge draws the sanitizing bleach into and through the water softener. Any air remaining in the water softener is purged to the drain. During this time, periodically check for leaks. NOTE: As with all other water system applications, leaks may occur. Leaks may not be immedi- ately apparent. Recheck for leaks 24 hours after first recharge cycle is complete.
Customizing Features / Options RECHARGE initiated RECHARGE The RECHARGE button is used to initiate an immedi- ate recharge. 1. Press and hold the RECHARGE button until the words “RECHARGE", “SERVICE" and “FILL" flash in the display. SET SALT LEVEL The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. NOTE:You must set salt level each time salt is added to the water softener. To set this monitor system: 1. Lift the salt hole cover and level the salt in the stor- age tank. 2. The salt level decal, on the brinewell inside the tank, has numbers from 0 to 8. Observe the high- est number the leveled salt is at, or closest to. 3 . Press the SET SALT LEVEL button until black ovals correspond to the salt level number (See Figure 22). At level 2 or below, the “Check Salt Level" LED indicator will flash. FIG. 20 The softener enters the fill cycle of regeneration right away. “RECHARGE” will flash during the regenera- tion. When completed, full water conditioning capaci- ty is restored. While water softener is running a recharge, the time remaining until the recharge is completed will show in the display during all cycles except for the Fill cycle. NOTE: Avoid using hot water while the softener is regenerating, because the water heater will refill with bypass hard water. RECHARGE SCHEDULED If you do not want to start an immediate recharge, but would like to schedule an extra recharge at the next preset recharge time, do the following: 1. Press and release (do not hold) the RECHARGE button. FIG. 21 The words “RECHARGE SCHEDULED" flash in the display, and the softener will recharge at the next recharge time. The word “RECHARGE" will flash dur- ing the regeneration. When completed, full water conditioning capacity is restored. RECHARGE scheduled TANK LIGHT The water softener is equipped with a tank light for viewing the salt level in the brine tank. Push the tank light button on the electronic control once, and the tank light will turn on. Pushing the tank light button again will turn the light off. The tank light will auto- matically turn off after a period of four minutes if the tank light button is not used to turn it off. If you want to turn the salt monitor off, press the SET SALT LEVEL button until “SALT LEVEL OFF” shows in the display (See Figure 23). FIG. 22 FIG. 23
In the state of California: You must turn the Salt Efficiency Fea ture ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. Customizing Features / Options POWER OUTAGE MEMORY If electrical power to the water softener is lost, “mem- ory'' built into the timer circuitry will keep all settings for several hours. While the power is out, the display is blank and the water softener will not regenerate. When electrical power is restored, the following will occur: Reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. Even if the clock is incorrect after a long power outage, the softener operates as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the clock to the correct time of day. NOTE:If the water softener was regenerating when power was lost, it will now finish the cycle. WATER FLOW INDICATOR Whenever the softener has water flowing from the outlet port, the display will show water droplets scroll- ing down the right hand side of the screen (See Figure 24). The faster the water flow, the faster the droplets will flash. SALT EFFICIENCY When this feature is ON, the water softener will oper- ate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage and less water). The sof- tener is shipped with this feature set OFF. 1. Press and hold the PROGRAM button until the screen in Figure 25 is displayed. Once in this dis- play, press the PROGRAM button once and one of the two displays in Figure 26 is shown. FIG. 24 Droplets indicate water flow through softener 2. Press the rUP or sDOWN buttons to set ON or OFF. When set to ON, the efficiency icon will be displayed in the lower left hand corner of the nor- mal run display. FIG. 25 FIG. 26
Customizing Features / Options MAXIMUM DAYS BETWEEN REGENERA- TIONS The water softener automatically controls regenera- tion frequency. This provides the greatest operating efficiency and, under most conditions, this feature should be left in this automatic mode. However, you may modify this feature if you want to force a regen- eration every set number of days. For example, if your water supply contains clear water iron, you may want the softener to regenerate every few days to keep the resin bed clean. The maximum days between recharges may be set from 1 to 15 days, as follows: NOTE:The softener will recharge on its own if need- ed, even if it is before the set number of days. 1. Press and hold the PROGRAM button until the screen in Figure 27 is displayed. Once in this dis- play, press the PROGRAM button four times and the display in Figure 30 is shown. 2. Press the rUP or sDOWN buttons to set the number of days.
12 OR 24 HOUR CLOCK
All time displays are shown in standard clock time (1 to 12 AM; and 1 to 12 PM) at the 12 hour default set- ting. If 24 hour clock displays are desired, follow steps below: 1. Press and hold the PROGRAM button until the screen in Figure 27 is displayed. Once in this dis- play, press the PROGRAM button five times and one of the two displays in Figure 31 is shown. This feature is beneficial on water supplies containing ferrous (clear water) iron. The default setting is OFF. When this feature is set to ON, an additional back- wash and fast rinse cycle will occur first, preceding the normal regeneration sequence. This provides extra cleaning of the resin bed before it is regenerat- ed with the salt brine. To conserve water set this fea- ture OFF if your water supply does not contain iron or sediments. 1. Press and hold the PROGRAM button until the screen in Figure 27 is displayed. Once in this dis- play, press the PROGRAM button twice and one of the two displays in Figure 28 is shown. 2. Press the rUP or sDOWN buttons to set ON or OFF. FIG. 27 CLEAN / CLEAR WATER IRON REDUCTION CLEAN FEATURE MINUTES The Clean / Clear Water Iron Reduction feature (described above) may be adjusted, from 1 to 15 min- utes in length. To change this cycle time, use the UP button to increase the time, or the DOWN button to shorten the time. The default value for this feature is 6 minutes. 1. Press and hold the PROGRAM button until the screen in Figure 27 is displayed. Once in this dis- play, press the PROGRAM button three times and the display in Figure 29 is shown. 2. Press the rUP or sDOWN buttons to set the number of minutes. FIG. 28 FIG. 29 2. Press the rUP or sDOWN buttons to set the time format. FIG. 30 FIG. 31
FIG. 32 Broom Handle Pencil Mark 1” - 2” Salt Salt Bridge Water Level Push Tool into Salt Bridge to Break FIG. 33 Cap O-ring Seal Screen Support Screen Gasket *Flow Plug (HVDC) Housing Ferrule Nut Cone Screen *Flow Plug *Install with lettered side up, concave side down. CLEANING THE NOZZLE & VENTURI A clean nozzle & venturi (See Figure 33) is a necessity for the water softener to work properly. This small component creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the water softener will not work, and hard water will result. Nozzle & Venturi Disc IMPORTANT: Be sure small hole in the gasket is cen- tered directly over the small hole in the nozzle & ven- turi housing. Be sure the numbers are facing up Routine Maintenance ADDING SALT Lift the salt hole cover and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE:If using potassium chloride (KCl), do not fill above level 4 on the brinewell decal. NOTE:In humid areas, it is best to keep the salt stor- age level lower, and to refill more often to avoid salt “bridging”. Recommended Salt: Nugget, pellet or coarse solar salts with less than 1% impurities. Salt Not Recommended: Rock salt, high in impurities, block, granulated, table, ice melting, ice cream making salts, etc. BREAKING A SALT BRIDGE Sometimes, a hard crust or salt “bridge” forms in the brine tank. It is usually caused by high humidity or the wrong kind of salt. When the salt “bridges,” an empty space forms between the water and the salt. Then, salt will not dissolve in the water to make brine. Without brine, the resin bed is not recharged and hard water will result. If the storage tank is full of salt, it is difficult to tell if you have a salt bridge. A bridge may be underneath loose salt. Take a broom handle, or like tool, and hold it next to the water softener. Measure the distance from the floor to the rim of the water softener. Then, gently push the broom handle straight down into the salt. If a hard object is felt before the pencil mark is even with the top, it is most likely a salt bridge. Gently push into the bridge in several places to break it. Do not use any sharp or pointed objects as you may puncture the brine tank. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank. To get access to the nozzle & venturi, remove the water softener’s top cover. Put the bypass valve(s) into the bypass position. Be sure the water softener is in soft water (service) cycle (no water pressure at noz- zle & venturi). Then, holding the nozzle & venturi housing with one hand, un screw the cap. Do not lose the o-ring seal. Lift out the screen support and screen. Then, remove the nozzle & venturi disc, gasket and flow plug(s). Wash the parts in warm, soapy water and rinse in fresh water. Be sure to clean both the top and bottom of the nozzle & venturi disc. If needed, use a small brush to remove iron or dirt. Do not scratch, misshape, etc., surfaces of the nozzle & ven- turi. Gently replace all parts in the correct order. Lubricate the o-ring seal with silicone grease and locate in place. Install and tighten the cap by hand, while supporting the housing. Overtightening may break the cap or housing. Put the bypass valve(s) into service (soft water) position. Recharge the softener to reduce water level in the tank. This will also assure that the softener is com- pletely recharged and ready to provide softened water again. Check the water level in the tank by looking down the brinewell. If the water level does not drop after a recharge, the problem has not been resolved. Call 1-866-986-3223, Monday - Friday, 8 am to 7 pm, EST.
While an error code appears in the display, all buttons are inoperable except the PROGRAM button. PRO- GRAM remains operational so the service person can perform the Manual Advance Diagnostics, see below, to further isolate the problem. Procedure for removing error code from dis- play: 1. Unplug transformer from electrical outlet. 2. Correct problem. 3 . Plug in transformer. 4. Wait 8 minutes. The error code will return if the problem was not corrected. MANUAL ADVANCE DIAGNOSTICS Use the following procedures to advance the water softener through the regeneration cycles to check operation. Lift off the Salt Hole Cover, remove the top cover by unlocking the tabs in the back and rocking forward, to observe cam and switch operation during valve rota- tion. 1. Press and hold PROGRAM for 3 seconds until “000” shows in the display, then release. 2. The 3 digits indicate water meter operation as fol- lows: 000 (steady) = Soft water not in use, and no flow through the meter. Open a nearby soft water faucet. 000 to 140 (continual) = Repeats for each gallon of water passing through the meter. 3 . Symbols in the display indicate POSITION switch operation (See Figure 35). FIG. 36 FIG. 35 4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation. NOTE:Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section). 5. While in this diagnostic screen, the following infor- mation is available and may be beneficial for vari- ous reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller. a. Press the rUP button to display the number of days this electronic control has had electrical power applied. b. Press the sDOWN button to display the num- ber of regenerations initiated by this electronic control since the code number was entered. 6 . Press and hold the PROGRAM button until the model code (“LL40” for Model WHES40) shows in the display. This code identifies the softener model. If an incorrect model code is displayed, the softener will operate on incorrect configuration data. 7 . To change the code number, press the rUP or sDOWN button until the correct code shows. 8. To return to the present time display, press the PROGRAM button. Switch is open (Cam not rotating) Switch is closed (Cam rotating) AUTOMATIC ELECTRONIC DIAGNOSTICS This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic com- ponents and circuits for correct operation. If a mal- function occurs, an error code appears in the display. FIG. 34
Need help troubleshooting? Call Toll Free 1-866-986-3223Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnos- tics. NOTE:The electronic control display must show a steady time (not flashing). If an error code shows, first press the PROGRAM button to enter the diagnostic display. 1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the soft- ener’s valve advances from the service to fill posi- tion. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tub- ing, or brine valve riser pipe. MANUAL ADVANCE REGENERATION CHECK 2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flash- light into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes. NOTE:Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section). If the water softener does not draw brine, check for (most likely to least likely): = Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section. = Nozzle and venturi not seated on the gasket, or gasket deformed. = Valve seals leaking (See Troubleshooting). = Restriction in valve drain, causing a back-pres- sure (bends, kinks, elevated too high, etc.). See "Install Valve Drain Hose" section. = Obstruction in brine valve or brine tubing. NOTE:If water system pressure is low, an elevated drain hose may cause back pressure, stop- ping brine draw. 3 . Press the RECHARGE button to move the soften- er’s valve into the backwash position. Look for a fast flow of water from the drain hose. Check that the drain can adequately handle the flow and vol- ume. An obstructed flow indicates a plugged top distribu- tor, backwash flow plug, or drain hose. 4. Press the RECHARGE button to move the soften- er’s valve into the fast rinse position. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test. 5. To return the softener’s valve to the service posi- tion, press the RECHARGE button. RESETTING TO FACTORY DEFAULTS To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the PROGRAM button and hold it until the display changes twice to show the flashing model code. 2. Press the rUP button(a few times, if necessary) to display a flashing “SoS”. 3 . Press the PROGRAM button, and the electronic controller will restart. 4. Set the present time, hardness, etc., as described on pages 12 & 13. FIG. 37
See Pages 22 & 23 for parts
No. Part No. Description – 7112963 Distributor O-Ring Kit (includes Key Nos. 1-3) 1 á O-Ring, 2-7/8” x 3-1/4” 2 á O-Ring, 13/16” x 1-1/16” 3 á O-Ring, 2-3/4” x 3” 4 7077870 Top Distributor 5 7105047 Repl. Bottom Distributor – 7331177 Tank Neck Clamp Kit (includes 2 ea. of Key Nos. 6 & 7) 6 á Clamp Section (2 req.) 7 á Retainer Clip (2 req.) 8 7161849 Repl. Resin Tank, 9” x 40” 9 0502272 Resin, 1 cu. ft. 10 7310202 Repl. Brine Valve Assembly 11 7327568 Float, Stem & Guide Assembly 12 7275907 Transformer 13 7323491 Repl. Electronic Control Board (PWA) 14 7267116 Top Cover & Faceplate Assembly, (order decal below) ¢ 7262857 Faceplate Decal Key No. Part No. Description 15 7262661 Salt Hole Cover (order decal below) ¢ 7297658 Instruction Decal 16 7296416 Vapor Barrier 17 7262768 Rim 18 7219888 Brinewell Cover 19 7137824 Brinewell – 7331258 Overflow Hose Adaptor Kit (includes Key Nos. 20-22) 20 á Grommet 21 á Adaptor Elbow 22 á Hose Clamp – 7331664 Brinewell Mounting Hardware Kit (includes Key Nos. 23-25) 23 á Wing Nut, 1/4-20 24 á Screw, 1/4-20 x 5/8” 25 á O-Ring, 1/4” x 1/2” 26 7264883 Repl. Brine Tank 27 7248706 Ground Clamp Kit 28 7214383 Bypass Valve (includes 2 ea. of Key Nos. 121 & 123) 29 7139999 Drain Hose, 20 ft. ¢ 7332937 Owner’s Manual ¢ Not illustrated. Questions? Call Toll Free 1-866-986-3223Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST. Manufactured and warranted by Ecodyne Water Systems Woodbury, MN 55125
No. Part No. Description 100 7224087 Screw, #8-32 x 1” (2 req.) 101 7286039 Motor (incl. 2 ea. of Key No. 100) 102 7231393 Motor Plate 103 0900857 Screw, #6-20 x 3/8” (3 req.) 104 7171250 Bearing 105 7283489 Cam & Gear – 7331169 Drain Hose Adaptor Kit (includes Key Nos. 106-110) 106 á Clip, Drain 107 á Hose Clamp 108 á Drain Hose Adaptor 109 á O-Ring, 15/16” x 1-3/16” 110 á Flow Plug, 2.0 gpm – 7185487 Seal Kit (includes Key Nos. 111-116) 111 á O-Ring, 5/8” x 13/16” 114 á Rotor Seal 115 á Seal 116 á Seal, Nozzle & Venturi 117 7174313 Bearing, Wave Washer 118 7185500 Rotor & Disc 119 7171187 Plug, Drain Seal 120 7129889 Spring 121 7089306 Clip (4 req.) 122 7271204 1” NPT Threaded Adaptor (2 req.) 123 7311127 O-Ring, 1-1/16” x 1-5/16” (4 req.) Key No. Part No. Description – 7290931 Turbine & Support Assembly (includes 1 ea. of Key Nos. 124, 125 & 2 ea. of Key No. 123) 124 á Turbine Support & Shaft 125 á Turbine 126 7309811 Wire Harness, Sensor 127 7081201 Retainer, Nozzle & Venturi 128 7171145 Valve Body 129 7170319 O-Ring, 1/4” x 3/8” (2 req.) 130 1202600 Nut - Ferrule – 7253808 Nozzle & Venturi Assembly (incl. Key Nos. 131-139) 131 7081104 Housing, Nozzle & Venturi 132 7095030 Cone Screen 133 1148800 Flow Plug, .3 gpm 134
7114533 Nozzle & Venturi Gasket Kit
7204362 Gasket Only
135 7084607 Flow Plug, .15 gpm 136 7146043 Screen 137 7167659 Screen Support 138 7170262 O-Ring, 1-1/8” x 1-3/8” 139 7199729 Cap 140 7175199 Wave Washer 141 7171161 Valve Cover 142 7172997 Screw, #10 x 2-5/8” (8 req.) 143 7305150 Switch 144 7140738 Screw, #4-24 x 3/4” (2 req.) ¢ 3479901 Adaptor Kit, 1” to 1-1/4” ¢ Not illustrated. Questions? Call Toll Free 1-866-986-3223Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST. Manufactured and warranted by Ecodyne Water Systems Woodbury, MN 55125