1. Scope and operator
This notice applies to DigiCamel's datasheet, account, order-request, contact, and related website services. The site is operated from Shenzhen, China. It does not cover third-party websites linked from our pages.
2. Information we collect
We collect information you provide, including your name, business email, company, country, telephone number, shipping details, account credentials, order requests, and messages. We also process security and technical records such as IP address, timestamps, browser information, request logs, login events, and cookie preferences.
Optional analytics and support tools run only after you choose “Accept all.” Those providers may receive device, page-view, and interaction information under their own notices.
3. How and why we use information
We use information to create and secure accounts, verify email addresses, respond to enquiries, prepare quotations, administer orders, provide requested content, prevent abuse, maintain service reliability, meet legal obligations, and improve the website where consent is required. Depending on applicable law, processing may rely on contract steps, legitimate interests, legal obligations, or consent.
5. Retention and security
We retain account and transaction-related records for as long as needed to provide services, resolve disputes, prevent fraud, and satisfy accounting or legal requirements. Shorter-lived verification and security records are periodically removed or aggregated. We use access controls, encryption in transit, rate limits, and operational safeguards, but no internet service can guarantee absolute security.
6. Your rights and choices
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent without affecting earlier lawful processing. You can change optional cookie choices on the Cookie Notice page. We may need to verify your identity before completing a request.
7. Children
The service is intended for business and technical users and is not directed to children. We do not knowingly collect personal information from children.
8. Updates
We may revise this notice as the service or legal requirements change. The effective date and version at the top identify the current notice.
9. Contact
Send privacy questions or rights requests to admin@digicamel.com. Include enough detail for us to understand and verify the request, but do not send passwords or sensitive identification documents unless specifically requested through a secure channel.